Flexibility That Does Not Cost You Performance
Episode 11: ChenMed - Redefining Flexibility and Innovation with Christopher Lind
Christopher Lind on flexible working and innovation, and how to hold output steady while the working pattern changes.
How do I offer flexibility without losing performance?

Also on Spotify and Apple Podcasts.
What this episode covers
Many leaders worry that flexible working arrangements might reduce team performance. In this episode, Christopher Lind explains why understanding the purpose behind flexibility is crucial for success. He discusses common challenges leaders face when introducing remote work and offers practical steps to overcome resistance. The conversation highlights the importance of listening to employees, making small but effective changes, and developing leadership skills to support innovation and manage risk. If you're looking to create a flexible work environment that helps your team thrive without losing focus on results, this episode provides actionable insights.
Who this is for: General managers and senior operators seeking practical ways to introduce flexibility without compromising team performance and productivity.
Key takeaways
- Understanding the reasons behind flexible working helps leaders implement arrangements that maintain or improve team performance.
- Small adjustments in work practices can significantly enhance employees' ability to succeed in flexible environments.
- Leaders must actively listen to their teams to understand what flexibility means to each individual.
- Overcoming resistance to remote work requires clear communication and addressing specific team concerns.
- Investing in personal development and adjusting risk tolerance supports innovation and better leadership in flexible settings.
Do you want to create a work environment where your team can thrive and boost performance? Are you ready to embrace flexibility and remote work?
In this episode, Christopher Linds talks about the importance of understanding the "why" behind flexible working arrangements, the challenges that leaders face when implementing flexible working, and how to overcome those challenges.
As a leader, it's important to listen to your employees and understand what flexibility means to them. Embrace innovation, invest in your own development, and reset your risk appetite to create an ideal environment for employee performance.
Episode Highlights
- Why do people often believe that flexibility hinders performance, and how can this misconception be overcome
- What are some small changes that can have a significant impact on an employee's ability to thrive in a flexible work environment?
- How can leaders overcome resistance to remote work in their teams
- Why is intentional development necessary for growth and success as a leader
- How can leaders reset their risk appetite and embrace innovation in their organizations
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Links Mentioned
LinkedIn: https://www.linkedin.com/in/christopherlind/
Website: https://www.learningsharks.com/
YouTube: https://www.youtube.com/channel/UCvERanPYcpnrmJLQN--nwGQ
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Grab a copy of Jimmy's books at: https://jblhighperformance.com/books
Questions managers ask about this episode
How can I introduce flexible working without losing team performance?
Start by understanding why flexibility matters to your employees and what it means for them individually. Make small changes that support their ability to thrive, and maintain open communication to address concerns about performance.
What are common challenges when implementing remote work and how do I handle them?
Leaders often face resistance due to fears about reduced oversight and productivity. Overcome this by listening to your team’s concerns, setting clear expectations, and demonstrating trust through consistent support and communication.
Why is personal development important for leaders managing flexible teams?
Intentional development equips leaders with the skills to adapt, innovate, and manage risk effectively. This growth helps them support their teams better and create an environment where flexible working can succeed.
How can I reset my risk appetite to encourage innovation in my organisation?
Adjusting your tolerance for risk involves recognising the potential benefits of new approaches and being willing to try different methods. This mindset shift enables leaders to support innovation while maintaining performance standards.