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The Leadership Consultancy and Advisory for businesses held back by friction

Why choose JBL over a Big Four consultancy?
Senior expertise on your business. Fixed on live work.

Big consultancies are expensive, built for enterprise accounts and often staffed by junior consultants once the work is won, using tools and templates that were never tested on your business. JBL is the practical alternative: an experienced adviser who finds the friction holding your people back and removes it with them.

You do not need a bigger firm. You need the friction gone.

Most growing businesses are not short of strategy. They are held back by friction: decisions that bounce back up to the top, approvals that stall, managers who mean well but still need you for everything.

The traditional answer is to bring in a large consultancy. You meet impressive partners, sign off a sizeable fee, and then a team of bright but junior consultants spends weeks learning your business before producing a report built on the same frameworks they used for the last client. Your managers are left to implement it on top of the day job.

JBL works the other way round. We find the friction in your business, remove it at the source with your managers, and make it stick, so good people can get on with the work.

What you get with JBL that a big consultancy will not give you

Design decisions built into every engagement from day one.

The person you meet does the work

Jimmy Burroughes, ex-British Army officer and corporate GM, scopes, diagnoses and delivers. There is no partner-sells, junior-delivers model and no rotating cast learning your business on your budget.

Your business, measured first

We start by measuring where friction actually sits in your business: decision flow, escalations, approvals and meetings. No template copied from the last client and no framework applied before we understand you.

Fixed on live work, not handed over in a report

Changes are made with your managers on the real work in front of them that week. You do not get a 200-page deck and a list of recommendations to implement on top of the day job.

One method, tested in the field

Simplify to Amplify moves through three stages: SEE (find the friction), SOLVE (remove it at the source) and SCALE (make it stick). It was built from patterns across nearly 3,500 managers in 10+ countries, not borrowed from a textbook.

Sized and priced for growing businesses

Built for owner-led and mid-sized businesses, not enterprise accounts. Start with a pilot, see the result, then decide. No open-ended day-rate team quietly growing in the background. Measure it first, from $99.

Built to leave, not to create dependency

The SCALE stage puts the capability into your own management layer, and Aiden, our AI coach trained on the method, keeps it sticking after we step back. Success is you not needing us.

Measured on how the business runs

We track fewer escalations, around 4 hours a week reclaimed per leader and 40% more decisions made at the right level. Not deliverables signed off or workshop satisfaction scores.

Straight answers, including "we are not the right fit"

If your problem needs an audit firm, a technology implementer or a restructuring specialist, we will tell you. We only take on work where removing friction is the thing that moves the numbers.

How JBL compares with the other options

A fair look at the four routes most business owners consider: what each does well, where the model falls short, and how JBL handles it.

Big Four and global consultancies

Large firm

For example Deloitte, PwC, EY, KPMG, McKinsey, Accenture

Multi-disciplinary firms with deep benches across strategy, technology, risk and finance. Engagements are typically sold by partners and staffed by teams on a leverage model, with standard frameworks and accelerators reused across clients.

What they do well

  • Breadth across audit, tax, technology and strategy
  • Board-level brand reassurance
  • The right call for large-scale transformation, M&A and regulatory work

Where the model falls short for growing businesses

  • The senior people who win the work are often not the people who do it
  • Junior consultants learn your business on your budget
  • Generic tools and templates built for the average client, not tested for yours
  • Output is frequently a report or roadmap your managers must implement on top of the day job
  • Priced and staffed for enterprise accounts, so a mid-sized business rarely gets the A-team

How JBL handles this: You work with Jimmy from the first call to the last session. No handover to a junior team, no imported playbook. We measure where friction sits in your business first, then fix it with your managers on live work.

Mid-tier management consultancies

Generalist firm

Regional and sector-specialist firms

Smaller firms offering strategy, operations and people projects at more accessible rates. Often strong sector knowledge, but larger jobs still follow a discovery, report and recommend pattern.

What they do well

  • More accessible fees than the global firms
  • Useful sector and process knowledge
  • Good for defined projects with a clear deliverable

Where the model falls short for growing businesses

  • Long discovery phases before anything changes
  • Recommendations focus on structure and process, rarely on how decisions actually flow
  • Implementation is left to managers who are already stretched
  • Change fades once the consultants leave the building

How JBL handles this: Diagnosis takes days, not months. The Friction Finder and our diagnostics show where the drag is, and the SOLVE stage removes it at the source while we are still in the room.

Leadership training and L&D providers

Training

Workshop, course and programme providers

Skills programmes delivered in workshops or online, usually built around a competency framework. Good at building knowledge across large groups.

What they do well

  • Scales across large populations
  • Clear curriculum and certification
  • Useful when the gap genuinely is knowledge

Where the model falls short for growing businesses

  • Teaches skills in a room but leaves the system that creates friction untouched
  • The average programme loses most of its impact within 30 days
  • Same content for every client, regardless of what is actually slowing you down
  • Measures attendance and satisfaction, not changes in how the business runs

How JBL handles this: Your managers already know what to do. We remove what stops them doing it: decisions that bounce upwards, approvals that stall and meetings that eat the week.

Interim and fractional executives

Seat filler

Interim GMs, fractional COOs and operations directors

An experienced operator steps into a role for a period, taking on decisions and running parts of the business directly.

What they do well

  • Hands-on and immediately useful
  • Real operating experience
  • Fills a genuine leadership gap quickly

Where the model falls short for growing businesses

  • Decisions route through the interim instead of you, so the bottleneck just moves
  • Capability rarely transfers to your own managers
  • Performance often drops again when the contract ends

How JBL handles this: We work like an almost-virtual GM, but the aim is the opposite of dependency. The SCALE stage builds the capability into your management layer so it keeps running after we step back.

JBL vs a Big Four consultancy, side by side

Nine things that decide whether an engagement actually changes how your business runs.

Dimension
JBL High Performance
Typical large consultancy
Who does the work
Jimmy Burroughes personally, from scoping to delivery
Partner sells the work, a junior team often delivers it
Starting point
Measuring where friction sits in your business
Standard frameworks and templates reused from previous clients
What you get
Changes made with your managers on live work, the same week
A report and roadmap for your team to implement
Built for
Owner-led, growing and mid-sized businesses
Large enterprise accounts
Commercial model
Pilot first, clear scope, then scale on evidence
Day-rate teams, with scope often extended
Speed to visible change
Fewer escalations within 6 weeks
Months of discovery before anything changes
Method
Simplify to Amplify: SEE, SOLVE, SCALE, tested across nearly 3,500 managers
Generic change and competency models
After the engagement
Your managers own it, reinforced by Aiden AI
Change fades or needs follow-on work
How success is measured
Escalations, hours reclaimed, decisions at the right level
Deliverables and milestones signed off

What business owners ask us

Straight answers to the questions that come up when you are weighing JBL against a bigger name.

"A Big Four name gives our board confidence."

It does, and for audit, large technology programmes or regulatory work it may be the right call. But a brand does not remove friction. Boards care about results: fewer escalations, decisions made at the right level and managers with time to lead. We start with a pilot so you can show the board evidence, not a logo.

"We have already had consultants in and got a report."

Then you probably know what needs to change. The gap is making it happen while the business keeps running. That is the work we do: hands-on, with your managers, on the decisions and meetings that create the drag.

"Our problems are operational, not leadership."

Friction is rarely only one or the other. Some of it is how managers lead. Much of it is structural: who holds which decision, how approvals flow and what lands on whose desk. Think of us as an almost-virtual GM who works out where the real barriers sit and fixes what is broken.

"How can one senior adviser match a firm with thousands of consultants?"

You do not need thousands of consultants. You need the right one, actually working on your business. With JBL the experience you are buying is the experience you get, backed by a tested method and Aiden AI for reinforcement between sessions. One client went from a single pilot to four regions with internal champions within 18 months.

"Will this become another open-ended engagement?"

No. Every engagement has a clear scope and a defined end, and the SCALE stage is designed to hand the capability over to your own managers. Success is the business running well without us.

Good people, held back by friction. We find it and remove it.

Start with the free Leadership Friction Finder. In about 8 minutes it shows where friction is costing you most. If you would rather talk it through, book a 30-minute scoping call and we will tell you honestly whether JBL is the right fit.

Common questions

Why JBL FAQs

Common questions about choosing a leadership consultancy and advisory partner

Big Four firms are the right choice for audit, large technology programmes and regulatory work. For a growing or mid-sized business held back by friction, JBL gives you a senior adviser who does the work personally, starts by measuring your business rather than applying a template, and fixes problems with your managers on live work instead of handing over a report.
We reduce the risk with a pilot-first model. You see measurable change, such as fewer escalations and hours reclaimed, before committing further. JBL has worked with nearly 3,500 managers across 10+ countries, with clients including Fonterra, Fisher & Paykel Healthcare, SkyCity and Westpac, and holds a 92.5% recommend rate.
A report tells you what to change. JBL changes it. We work with your managers on the decisions, approvals and meetings that create friction, so the change happens in the business rather than on a slide.
JBL is The Leadership Consultancy and Advisory for businesses held back by friction. Some friction is about how managers lead, but much of it is operational and structural: how decisions flow, who holds approvals and what lands on whose desk. We find it and remove it.
Yes. Many clients keep their audit, technology or training partners. JBL focuses on the friction stalling your management layer and complements that work rather than replacing it.
1:1 advisory programmes range from $10,000 to $32,000 depending on scope. Team programmes are scoped after a call. The quickest first step is the free Leadership Friction Finder, which shows where friction is costing you in about 8 minutes.