Building A High Performing Team At Scale
Episode 10: eBay - Building High Performing Teams with Jill DePompei-Morales
Jill DePompei-Morales of eBay on what she looks for when a team is performing, and the early signs that it is not.
How do I build a high performing team?

Also on Spotify and Apple Podcasts.
What this episode covers
If you are leading a team and want to move beyond simply managing people to building a high-performing unit, this episode offers practical insights. Jill DePompei-Morales, with experience coaching college athletes, explains how trust, vulnerability and a shared sense of purpose form the foundation of effective teams. She discusses common leadership mistakes and emphasises the importance of taking small, consistent steps towards progress. This episode helps leaders reflect on their own purpose and provides actionable ideas for creating a culture where teams consistently perform at their best.
Who this is for: General managers and senior operators looking to improve team performance by developing trust, purpose, and effective leadership practices within their teams.
Key takeaways
- High-performing teams need trust and vulnerability as foundational elements to function effectively and cohesively.
- Leaders practicing vulnerability encourage openness, which helps build stronger team relationships and performance.
- Clear and shared purpose among team members aligns efforts and drives collective success.
- Building trust and a high-performance culture requires consistent effort and patience over time.
- Leaders can help individuals find purpose through reflection and simple team activities that foster connection.
Are you leading a team or just managing a group of people? Whether you're a team leader, a business owner, or an athlete, the principles of building high-performance teams apply to all areas of life.
In this episode, Jill De Pompei Morales talks about the key ingredients of high-performance teams, including trust, vulnerability, and purpose. We'll hear from Jill, a career-changer who found her purpose in coaching college athletes and understands the importance of taking an incremental approach to progress.
Take the first step towards building a high-performance team by reflecting on your own purpose and starting to create a shared sense of purpose with your team. Remember, building trust and a high-performance culture takes time and consistent effort, but the results are worth it.
Episode Highlights
- The two key ingredients that must be in place for every high-performance team
- Why is practicing vulnerability important for leaders
- What are some common mistakes in leadership
- How is trust built in a team
- Why is a clear and shared purpose critical for building a high-performing team
- What can leaders do to help individuals discover their purpose
- What are some simple activities that can contribute to building a high-performance culture
- How can athletes take an incremental approach to making progress
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Links Mentioned
Instagram: @3deepcoaching
Facebook: 3deepcoaching - https://www.facebook.com/profile.php?id=100064058706252
Website: https://www.3deepcoaching.com
LinkedIn: https://www.linkedin.com/in/jill-depompei-morales-6311085
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Grab a copy of Jimmy's books at: https://jblhighperformance.com/books
Questions managers ask about this episode
How do I build trust within my team?
Trust is built through consistent, honest communication and leaders showing vulnerability. When leaders admit mistakes and encourage openness, team members feel safe to contribute and collaborate more effectively.
Why is having a clear and shared purpose important for my team?
A clear and shared purpose aligns team members' efforts towards common goals, improving motivation and performance. It helps individuals see how their work contributes to the bigger picture.
What common leadership mistakes should I avoid when building a high-performing team?
Common mistakes include focusing only on tasks rather than relationships, avoiding vulnerability, and neglecting to create a shared sense of purpose. These hinder trust and team cohesion.
How can I help my team members discover their purpose?
Encourage reflection on personal and team goals, and use simple activities to foster connection. Supporting individuals to understand their role in the team’s purpose strengthens engagement and performance.