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Episode 36/3 January 2024/32 min/The High Performance Leader

How managers identify the root cause of performance issues

Struggling with team performance issues? Discover how managers can diagnose root causes and drive business improvement with expert insights.

How can managers identify the real cause of team performance problems?

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Struggling to pinpoint the real cause of team performance problems? In this episode, uncover practical strategies for managers to diagnose and address operational issues by aligning people, processes, and technology. Learn how process improvement can unlock your team's full potential and drive sustainable business growth.

What you will learn

  • Identify the root causes of team performance problems using proven process improvement methods
  • Apply effective strategies to overcome resistance to change in business operations
  • Leverage process consulting to streamline team workflows and boost productivity
  • Understand the benefits of business continuity planning for operational resilience

Guest Amanda A. Russo, founder and COO of Cornerstone Paradigm Consulting Business, shares her expertise in process improvement and business operations.

Episode highlights

  • (0:00) Intro
  • (1:49) Amanda's journey into process improvement
  • (3:22) The role of process consulting organisations
  • (6:04) Differentiating boutique agencies
  • (8:25) Challenges with large consulting firms
  • (16:07) Overcoming resistance to change
  • (19:18) Managing resistance: a law firm case study
  • (24:06) Predicting future process challenges
  • (26:36) Business continuity planning and simplifying jobs for talent attraction

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