How managers shift from expert to influential leader
Struggling to shift from expert to leader? Discover how managers can build a coaching culture that delivers growth and lasting change.
How can managers successfully transition from practitioner to leader and build a coaching culture that delivers real results?
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What this episode covers
Many leaders struggle to move from doing the work themselves to leading others effectively. This episode addresses how to build a coaching culture by focusing on people, understanding their needs, and creating shared understanding through design. Rebecca Grover shares her experience leading change at SkyCity, including coaching and leadership programmes that support talent development and growth. She discusses the challenges of influencing in a multicultural environment and outlines a total talent strategy aimed at preparing individuals for senior roles. This episode offers practical insights for leaders wanting to develop their teams and create lasting behavioural change.
Who this is for: General managers and senior operators looking to build a coaching culture and improve leadership influence within diverse teams.
Key takeaways
- Transitioning from a practitioner to a leader requires shifting focus from technical skills to influencing people effectively.
- Putting the person first through human-centred design helps leaders understand and meet team members’ needs.
- Building a coaching culture involves creating structured programmes that support ongoing individual and team development.
- Leading change in a multicultural organisation demands clear communication and shared understanding across diverse groups.
- Developing a total talent strategy prepares individuals for senior roles by providing clear growth pathways and leadership opportunities.
Struggling to move from being a hands on expert to an effective leader in your organisation? Learn how to build a coaching culture that drives lasting change and growth, especially in multicultural teams. This episode explores practical strategies to help managers influence, develop talent, and create a people focused environment that supports business success.
What you will learn
- Understand the key challenges managers face when moving from practitioner to leader
- Discover proven ways to influence teams and lead meaningful change
- Apply human centred design to enhance team engagement and performance
- Explore initiatives that support talent development and succession planning
Guest Rebecca Grover, who leads transformation at SkyCity, shares her insights on building a coaching culture and developing future leaders.
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Get the Quick-Win PackQuestions managers ask about this episode
How can I transition from being a practitioner to an effective leader?
Transitioning involves shifting your focus from technical expertise to influencing and supporting your team. It requires understanding people’s needs, communicating clearly, and developing leadership skills that promote growth rather than doing tasks yourself.
What does it mean to build a coaching culture in an organisation?
Building a coaching culture means establishing programmes and practices that encourage continuous learning and development. It focuses on creating opportunities for individuals to grow, receive feedback, and expand their roles within the organisation.
How do I lead change effectively in a multicultural organisation?
Effective change leadership in a multicultural setting involves creating shared understanding through clear communication and design. Leaders must consider diverse perspectives and ensure that initiatives address the specific needs of different groups to gain broad support.
What initiatives can promote individual and team development in my organisation?
Implement structured coaching and leadership programmes that provide clear pathways for growth. Encourage behaviour change through ongoing support and talent strategies that prepare people for senior roles, ensuring development is aligned with organisational goals.