Pack 05 · Work delivered with less rework

How to reduce rework and get work done right first time

You hand something over, it comes back late or not quite right, and you end up fixing it yourself. That is rarely about effort. It is about a finish line nobody defined. These six playbooks help you delegate with a clear definition of done, agree expectations and learn from every project so the same mistake does not happen twice.

6 one-page playbooks
90-day scorecard
Instant PDF download

Try Playbook 25 free

Pack 05 cover: Work delivered with less rework

Built from work with nearly 3,500 managers/30+ organisations/10+ countries

Sound familiar?

If you have said any of these this month, this pack is for you

I delegate it, then end up redoing it myself.

It is quicker to do it myself.

Work comes back late or not what I asked for.

Things fall through the cracks between teams.

We make the same mistake on every project.

Someone knew it would go wrong and said nothing.

Skill is only 10 to 20% of the reason people don't do things. The rest is friction in how the work is set up, and that is what these playbooks fix.

What is in the pack

6 playbooks, in the order to run them

Define done, agree expectations and learn from every project. One a week. Each page tells you the one number to watch.

Week 1 · Playbook 25 · free sample
Delegate so it gets DONE
Use it when you hand over work and want it finished, without chasing.
The number: On-time handovers
Week 2 · Playbook 14
The expectations contract
Use it when work keeps falling through the cracks between you and a colleague.
The number: Handovers that slip between you
Week 3 · Playbook 23
The pre-mortem
Use it before a project, launch or big decision goes live, while you can still change it.
The number: Plans that slip or overrun
Week 4 · Playbook 28
The 90-day improvement project
Use it to fix one real business problem with your team in a quarter, alongside the day job.
The number: One KPI, before and after
Week 5 · Playbook 59
PEARL: run an experiment
Use it to try one change in a controlled way and learn from it fast.
The number: The one measure you test
Week 6 · Playbook 58
Lessons learned plotter
Use it after anything that finished: a project, a win, a miss, an incident or a month-end.
The number: Mistakes made twice

How it works

Small changes, run in order, measured

One page, one problem

Each playbook names the problem, the steps in order, what to say and what to stop doing.

One a week for 6 weeks

Run them in the order given. Most take 15 to 30 minutes. No workshop, no login.

One number to prove it

Count it today, then at day 30, 60 and 90 on the scorecard at the back of every pack.

Look inside

Read Playbook 25 before you buy

Every playbook is one page: the problem, what to do, what to say, and the one number that tells you it worked.

Playbook 25: Delegate so it gets DONE, full page — Playbook 25: Delegate so it gets DONE (the free sample)

The 90-day scorecard at the back of every pack — The 90-day scorecard: count your number at day 0, 30, 60 and 90.

The short guide

How to delegate so work comes back right

Define DONE before you hand it over

Playbook 25, Delegate so it gets DONE, is the free sample. Before you hand anything over, agree what done looks like, the deadline, what they can decide and when you will check in. Define done, and you can let go without chasing.

The expectations contract does the same between peers, so handovers stop slipping between you.

Catch problems before they cost you

Someone in the room usually knows why a plan will go wrong. The pre-mortem gets it out of them before launch, while you can still change it. PEARL lets you test one change small before you roll it out to everyone.

Learn once, not twice

The 90-day improvement project fixes one real business problem with your team alongside the day job. The lessons learned plotter captures what happened after every project, so the same mistake does not come round again.

Track one number: on-time handovers. Count it at day 0, 30, 60 and 90.

Pack 05 · Work delivered with less rework

USD 29

All 6 playbooks as one PDF and as single pages, plus the 90-day scorecard. Instant download, yours to keep.

Best value · all 62 playbooks

USD 79

All five packs plus the rest of the library, the contents map and the scorecard. Less than three packs.

See all 62

Questions

What managers ask before they start

How do I reduce rework in my team?

Agree what done looks like before work starts, check in at agreed points, and capture lessons after every project. Pack 05 covers each step on one page.

How do I delegate without having to redo the work?

Hand over the outcome, the standard and the decisions, not just the task. Delegate so it gets DONE (Playbook 25) is a four-part checklist, and it is free to try.

What is a definition of done?

A short, agreed description of what finished looks like, so nobody has to guess. It turns "I thought you meant" into "we agreed".

What is a pre-mortem?

Before a project starts, the team imagines it has failed and writes down why. It surfaces the quiet doubts people would not raise in a normal planning meeting.

What do I get for USD 29?

Six one-page playbooks as one PDF and as single pages, plus the 90-day scorecard. Instant download, yours to keep.

Each pack fixes one problem that costs you time every week

Pack 01

Fewer escalations reaching you

USD 29 · free sample

Pack 02

More decisions made without you

USD 29 · free sample

Pack 03

Hours back in your week

USD 29 · free sample

Pack 04

Priorities finished on time

USD 29 · free sample

Rather talk it through?

Thirty minutes with Jimmy and you will leave with one thing to change this week.

Book a free call with Jimmy

How to reduce rework and get work done right first time

If you have said any of these this month, this pack is for you

6 playbooks, in the order to run them

Delegate so it gets DONE

The expectations contract

The pre-mortem

The 90-day improvement project

PEARL: run an experiment

Lessons learned plotter

Small changes, run in order, measured

One page, one problem

One a week for 6 weeks

One number to prove it

Read Playbook 25 before you buy

Try Playbook 25 free

How to delegate so work comes back right

Define DONE before you hand it over

Catch problems before they cost you

Learn once, not twice

What managers ask before they start

Further reading

Each pack fixes one problem that costs you time every week

Rather talk it through?