The short guide
How to get your team deciding without you
Start with the role, not the person
A job description lists tasks. It rarely says what success looks like, what the person can decide on their own, or where they go for help. Playbook 12, The ROLES framework, is the free sample: one conversation that agrees results, ownership, limits, expectations and support, so people stop guessing.
Your ACE purpose then gives the team a why they can say in one breath. People who know why move without waiting to be told.
Unstick the decisions that stall
A decision nobody makes still costs: the team stalls, guesses and waits. The decision bowtie lays out options, risks and the next step so anyone can make the call. Yes, no or nearly yes helps when the path is foggy and nobody wants to commit.
Coach instead of telling
When someone brings you a problem, The GROW conversation helps them find their own answer in ten minutes. Their own answer beats your best idea, because they own it and they will be back with fewer questions next time.
Track one number: calls they make without you. Count it at day 0, 30, 60 and 90.
