Episode 59: From Engagement Scores to Execution Clarity: How to Decongest Your Leadership System

In this episode, host Jimmy Burroughes challenges the assumption that engagement programmes fix execution problems. Using a naval navigation analogy, he introduces the ROLES framework, a conversation tool that turns vague job descriptions into concrete decision rights. He walks through how to use it to push decisions down safely, reduce escalation, and free up senior leaders' time, backed by two real case studies and a 30-day experiment you can run immediately.

Free Digital Asset: Are You the Bottleneck? Free Leadership Assessment — https://jblhighperformance.com/am-i-the-bottleneck

Episode highlights:

(0:00) Intro

(1:55) Why good engagement scores can hide an execution problem

(3:13) The root pattern: ambiguity in ownership and decisions

(3:54) Introduction to the ROLES framework

(6:17) Leadership Limits and Latitude

(7:19) Turning ROLES into an execution design tool

(8:50) Case study: escalation traffic drops within a quarter

(9:27) Case study: scope-change bottleneck cleared without adding headcount

(11:04) The 30-day ROLES experiment

(14:30) Outro

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