Creating Better Results and Happier Teams

Jimmy Burroughes joins host Damon Pistalka on The Faces of Business podcast to discuss how leaders can sustain high performance without pushing their teams into exhaustion. Reflecting on his early career, Jimmy recounts graduating from the Royal Military Academy Sandhurst and deploying to Basra, Iraq, followed by senior human resources roles and managing an eight figure business across twenty six countries. After navigating sudden regulatory upheaval that wiped out half of his division's revenue, Jimmy experienced severe burnout in 2017. That turning point led him to step back, recover, and establish his advisory firm.

During the discussion, Jimmy explains the roots of chronic workplace strain. Many leadership teams remain trapped in crisis mode, relying on outdated models focused strictly on efficiency while struggling with siloed communication, high turnover, and mounting priorities. Rather than treating burnout as an inevitable cost of ambition, Jimmy advocates diagnosing root causes across five core elements, which form the PACE framework: purpose, abundance, connection, exploration, and downtime. Without foundational clarity around purpose and trust, typical remedies such as mandated holidays fail because employees simply return to the same broken operational patterns.

Jimmy also shares the methodology behind his book, Beat Burnout, Ignite Performance, and his Ways of Working programme. Instead of standard corporate workshops that overload leaders with theoretical slides, his approach delivers practical action plans, conversation maps, and micro-habits that teams can embed directly into their daily routines. Drawing on neuroscience and research from the Boston Consulting Group, Jimmy emphasises that taking regular breaks, clarifying team purpose, and slowing down actually improves mental acuity and problem-solving, enabling organisations to lift commercial performance while protecting their people.