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Episode 9/17 May 2023/42 min/The High Performance Leader

Why Managers Should Hire Veterans for Operational Success

Discover why hiring veterans helps managers drive operational value. Learn how their skills boost business performance and support lasting change.

How do veterans add measurable value to operational teams in business?

Artwork for Why Managers Should Hire Veterans for Operational Success

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What this episode covers

If you're wondering whether hiring military veterans could benefit your business, this episode offers clear insights. Jimmy Burroughes talks with James Harrison about how veterans bring valuable skills like adaptability, critical thinking and problem-solving to organisations. They explain the Armed Forces Covenant, a UK agreement promoting support for veterans in the workplace, and why this should be a priority for leadership teams focused on diversity and ongoing business value. The discussion also covers Business Value Engineering, emphasising sustained performance improvements beyond short-term IT fixes. Practical examples show how veterans contribute to better supply chain visibility and demand forecasting, making a strong case for their inclusion in your team.

Who this is for: General managers and senior operators considering how to improve team performance and organisational value through diverse recruitment and leadership strategies.

Key takeaways

  • Military veterans bring adaptability, critical thinking, and problem-solving skills that improve organisational performance.
  • The Armed Forces Covenant is a UK-wide agreement encouraging businesses to support and employ Armed Forces personnel.
  • Business Value Engineering focuses on delivering ongoing value from transformational change rather than short-term IT solutions.
  • Engaging veterans supports diversity, inclusivity, and equality initiatives within senior leadership agendas.
  • Efficient supply chain visibility and demand forecasting are key benefits that veterans can help enhance in organisations.

Why hiring veterans helps managers achieve operational excellence is a key question for many business leaders. This episode explores how veterans deliver ongoing value beyond short term IT solutions, focusing on their unique skills and the business impact of the Armed Forces Covenant. Learn how investing in veterans can transform your team's adaptability, problem solving, and people capabilities.

What you will learn

  • Understand the concept of business value engineering and its importance for managers
  • Identify practical ways veterans contribute to business performance and team success
  • Explore the benefits of the Armed Forces Covenant for your organisation
  • Gain insights on supply chain visibility and demand forecasting for operational leaders

This episode features James Harrison, whose military background and leadership experience reveal how veterans drive organisational success.

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Questions managers ask about this episode

What skills do military veterans bring to a business?

Veterans offer adaptability, critical thinking, innovation, problem-solving, and strong people skills, all of which can enhance organisational performance and team effectiveness.

What is the Armed Forces Covenant and why should businesses sign it?

The Armed Forces Covenant is a UK-wide agreement between businesses and the government to support the Armed Forces community, helping organisations access veteran talent while promoting diversity and inclusion.

How does Business Value Engineering differ from typical IT solutions?

Business Value Engineering focuses on delivering ongoing, measurable benefits from transformational change rather than short-term gains often seen with IT implementations.

How can veterans improve supply chain and demand forecasting?

Veterans’ experience with structured problem-solving and operational planning can improve the efficiency and visibility of supply chains and demand forecasting within organisations.

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